This one-day course will teach you emergency skills including incident management and how to access casualties. You will learn how to react effectively and responsibly in situations where casualties are unconscious, have external bleeding, or need resuscitation. Successful completion of this assessed course will provide you with a HSE certificate, which is valid for 3 years.

Duration: 1 day

This three-day intensive course provides the delegates with a thorough practical and theoretical knowledge of First Aid practice. On successful completion delegates receive a HSE approved certificate, which is valid for three years.

Duration: 3 days

This one-day accredited course will enable successful candidates to gain a food and hygiene certificate which is valid for three years and serves as a useful tool/qualification for working in the food industry.

Duration: 1 day

This one-day course covers safety legislation, accident prevention, company safety policy, accident investigation, fire precautions, evacuation procedures, safety inspections and hazard spotting, and action planning.

Duration: 1 day

This course provides learners with the knowledge they need in order to reduce the chance of incurring an injury whilst manually handling loads in their work environment.

This course teaches you all you need to know about safe manual handling. Being competent in safe carrying and lifting techniques for the workplace is a legal requirement. The course covers the main hazards, applicable legislation, risk assessment, risk reduction measures and key responsibilities of the individual. It includes lifting techniques, ‘LITE’ and ‘TILE’ and explains the importance of safe manual handling. Correct Manual Handling is so important to your everyday health, especially if you’re regularly lifting.

Duration: 1 day

This course provides delegates with knowledge and experience of how to successfully carry out infant and baby resuscitation, the appropriate action to take if a baby or child is choking and management of the unconscious child and/or baby. On successful completion delegates receive a HSE approved certificate, which is valid for three years.

Duration: 2 days

This course will equip you with an understanding of mental health issues, the principles of mental health and changes and support in relation to mental health. This training will cover the skills and knowledge needed to understand approaches to care and management of mental health.

Duration: 1 day

This course gives HR managers, team leaders and managers the ability to support employees’ mental health and wellbeing as they return to the workplace.

The course gives delegates the confidence to have conversations about mental health through understanding:

• The impact of Covid-19 on employee mental health, wellbeing and the psychological impact of returning to work
• The role of HR and people managers to supporting employee wellbeing

Duration: 1 day

The intention of this online intensive Level 1 course is to help children by minimising the chance of child abuse and neglect. The module has five aims; enjoy and achieve, stay safe, make a positive contribution, achieve economic well-being.

Duration: 1 day

This intensive training is for anyone who encounters adults at risk of abuse in the community, in a person’s own home, in a hospital, in a day care or residential setting. This includes formal and informal careers, volunteers, health and social care professionals.

Duration: 1 day

It is a statutory requirement for anyone who works with children to update their knowledge of legislation and guidance and maintain the ability to act on concerns about the safety and welfare of children and young people.

Duration: 1 day

This is a tester course designed for those who are considering working with children and/or young people. It is also suitable as a refresher course. It explains the roles and responsibilities of childcare professionals and covers areas such as keeping accurate accident and incident records, how to fill in relevant reports and safeguarding policies and procedures.

Duration: 5 half days

The objectives of this course include: identifying the physical care needs of children aged 0 to 4 years old, understanding how meeting these needs can support a child’s growth and development, and identifying which measures would need to be in place to ensure the child’s safety in a childcare setting.

This training can either be used as a taster or as a refresher.

Duration: 5 half days

The focus of this one day training is advertising. Delegates will learn about communicating messages using a variety of styles and mediums to enable organisations to reach as wide an audience as possible. Delegates will also take part in delivering and evaluating presentations on marketing.

Duration: 1 day

This course will help participants to gain skills in using social media and the internet as a marketing tool. Participants will learn how to raise an organisation’s profile by using a variety of techniques and tools, such as Twitter, Facebook, YouTube and LinkedIn. This course can either be used as progression from the Marketing & Communication course, or separately as a standalone training day.

Duration: 1 day

By explaining the key drivers of collaborative and partnership working, this course focuses on providing you with the practical skills to construct a joined-up approach for working with and alongside various stakeholder groups.

Duration: 1 day

Learn how to effectively utilise marketing communications for charities and social enterprises.

Duration: 2 days

The course will provide practical bid writing techniques enabling participants to produce focused proposals and increase their success rates in funding applications.

There will be hints and tips on what differentiates a good funding application from a poor one. There will be a variety of practical tips and examples of how to approach the task. Participants will work together on set tasks to help them better understand the procedures involved. There will be opportunities to ask questions specific to their funding needs. Participants will also be directed to relevant local and national funding opportunities.

Action for Community Development has a wealth of experience of working with funders and we will share what funders tell us that they are looking for in successful applications. The course is ideal for anyone who has little or no experience preparing a funding application.

Duration: 1 day

This is a practical course aimed at those who are looking to start a new business venture or those who would simply like to know what is involved in starting a new business venture. The course highlights the key issues to consider when starting a new business, from marketing and sales to finance and legal requirements. Topics will also include the motivation behind starting up your own business, processes involved, types of businesses, market research and the importance of business plan and cash flow.

Duration: 2 days

Charity governance training will enable your staff and trustees to fully understand their roles and responsibilities, and learn best practices in charity governance. Your team will understand the implications of your charity’s governing document, and understand your charity’s finances.

Duration: 1 day

This one-day event will equip delegates with knowledge and development of strategies that will help them to enhance their administration skills and practices.

Duration: 1 day

This training will support staff and volunteers who are responsible for understanding and meeting customers’ needs. Customer Care can be rewarding and is often demanding and takes considerable skill and patience to get right. This course will be an opportunity to review and build on existing skills, exchange experiences and ideas of best practice and experiment with new tools and techniques designed to enhance the ability to handle customers with care and respect.

Duration: 1 day

This introduction course provides an overview of the key implementation and compliance activities.

The course is for everyone who handles personal data. It provides a broad understanding of the General Data Protection Regulation, or GDPR – which is all about keeping personal data safe and protecting the interests of the people whose data it is.

Duration: 1 day

This one-day training is for managers, supervisors and anyone who wishes to develop their leadership and management skills. The course will enable delegates to develop their understanding of leadership. It will develop knowledge and expertise in using a variety of styles to effectively manage teams and tasks.

Duration: 1 day

This one-day course will enable delegates to develop their knowledge, understanding and awareness of cross-cultural communication. It will increase ability to minimise misunderstanding and enrich practice.

Duration: 1 day

This one day training course will enable delegates to recognise the important role that people play in making business transformation successful. The course will also discuses the fundamental challenges in getting people to change and for that change to be sustained. Delegates will be able to understand and apply the key steps required to effectively manage people’s behaviour change and be able to apply their knowledge to a project or programme.

Duration: 1 day

This one-day course will enable delegates to develop or refresh their knowledge, understanding and expertise in project management. The day has been designed so that it will be useful to those who are new to the roles and responsibilities as well as those who are already experienced in the field. There will be opportunities for networking and thinking about where and how projects can link to form partnerships.

Duration: 1 day

This course will steer you through the logistics of setting up a charity in simple steps. You will learn how to turn your initial idea, calling or passion, into reality. You will learn the type of registration that will best suit you and the legal obligations you are to fulfil.

Duration: 1 day

The program will teach how to build a small business financial forecast and business plan.

This can be useful to determine if a new business idea is viable or to help plan and negotiate a small business purchase.

The course will also provide participants with a comprehensive overview of Cash Flow Management, Analysis, Modelling and Forecasting. Participants will practise and use Cash forecasting models which are generally organised along with short, medium and longer timeframes.

Duration: 2 days

This course is focused on finding the right type and level of evaluation for your project or programmes. Packed with methods and principles it provides a practical introduction to social impact measurement.

The course will give you the confidence to measure what really matters to your stakeholders. You will also have the chance to embed learning through action planning.

Duration: 1 day

This course is for individuals who need to request, manage and administer DBS checks in their service.

Duration: 1 day

This course will help prepare you to set up or work for a social enterprise.

You’ll learn about the specific language of social enterprise, what’s involved in starting one, and how others have gone about this.

You’ll also develop valuable professional skills which you can apply to whatever career you choose.

Duration: 1 day

This interactive and engaging one-day course will explore the challenges of recruiting, retaining and managing volunteers. It is ideal for staff who have this responsibility as their role.

Duration: 1 day

This training course will help you to provide excellent customer service and improve interpersonal skills.

Duration: 1 day

Learn about the essential numerical skills required for accounting and bookkeeping. This course explains the fundamental rules of double-entry bookkeeping and how they are used to produce the balance sheet and the profit and loss account.

Duration: 1 day

This Level 1 part-time course is perfect if you are looking for a qualification as the starting point for a career in bookkeeping and accounts.

Duration: 1 day

This part-time Level 2 course covers accounting skills and principles, giving you the skills, knowledge and understanding to progress to a career in accounting and finance. You will develop your skills in financial administration, bookkeeping, general, purchase and sales ledger functions and basic costing.

Duration: 1 day

This qualification covers a range of essential and higher-level accounting techniques and disciplines. Students will learn and develop skills needed for a range of financial processes, including maintaining cost accounting records, advanced bookkeeping and the preparation of financial reports and returns.

Duration: 1 day

The Association of Accounting Technicians (AAT) Level 3 Advanced Diploma in Accounting Qualification is an internationally recognised Accounting Technician Qualification. It is based on practical, real-world accounting knowledge which you can put to use from day one and is recognised and respected by employers.

The AAT Advanced Diploma in Accounting course qualification introduces you to more complex accounting tasks, such as maintaining cost accounting records and the preparation of financial accounts.

Duration: 1 day

This training day demystifies finance by explaining the jargon and guiding participants around the financial systems of voluntary organisations so that both management and final accounts can become useful tools for them. It is an ideal opportunity for volunteers or staff who are new to this area.

Duration: 1 day

The aim of this course is to enable participants to carry out routine accounting tasks using a computerised accounting software. Topics include how to create accounts, process data in the sales and purchase ledgers, batch control sheets and produce reports such as audit trail, customer and supplier activity reports. This course runs over two days and it is important to attend both sessions.

Duration: 2 days

This short course is for those who have a basic knowledge of accounting and would like to familiarise themselves with the Sage programme. This course runs over 2 days and it is important to attend both sessions.

Duration: 2 days

This course moves beyond everyday transactions and emphasises the processes required in chasing debt and credit control. You will learn why quotations are important, and how they can improve sales. You will gain an understanding into how businesses recover credit and payment from customers, and how to keep accurate records during the process.

Audit trails are a key aspect of accurate accounting and you will gain further knowledge and insight into this process during the course. You will also gain a better understanding of budgeting, as well as how to correct common mistakes in record-keeping. Finally, you will also develop your skills in producing customised reports.

Duration: 2 days

This introductory course will helps learners to set up and run a simple payroll system. This course runs over two days and it is important to attend both sessions.

Duration: 2 days

QuickBooks is a renowned online accounting program, used regularly in businesses across the globe.

This is a must-do course for anyone wanting to enhance their career in accounts in roles such as Accounts Assistant, Finance Assistant, and Bookkeeper. It would also benefit business owners who manage their own financial records.

During this interactive course, you’ll be guided through QuickBooks set-up and maintenance, products, sales, purchases, invoices and more.

Once you’ve completed the course, you will have confidence in your ability to use this popular accountancy software.

Duration: 1 day

This course is for accounting professionals who are new to QuickBooks and need help getting started. Learn how QuickBooks Accountant works with client files, how to navigate the basic features of the product, and how to perform key sales and expense tasks—as well as gain an awareness of the Intuit product family.

Duration: 1 day

In this 2-part course, you will learn about the core functionality of QuickBooks. This includes client onboarding, managing client work, banking, reporting and preparing client books for a period end.

Duration: 1 day

After completing QuickBooks Certification and spending some time in product, you can move on to QuickBooks Advanced certification training.

In this course, you will learn about inventory management, advanced categorization, non-standard transactions, billable charges, multicurrency, advanced topics for banking and reporting, period-end activities and complex file conversions.

Duration: 1 day

This course introduces you to QuickBooks Advanced. You will discover how QuickBooks Advanced can help you support clients who have heavy transaction volume, complex reporting needs, and unique user access requirements.

In this course, you will learn how the task manager, custom roles, automated workflows and more will help your clients work more efficiently and free you up to offer more valuable advising support.

Duration: 1 day

Activate QuickBooks Payroll, learn about basic payroll setup, including adding an employee and modifying payroll settings. Set up basic pay items, vacation pay, deductions and contributions and worker’s compensation. Apply this knowledge to pay an employee with confidence.

On this course, you will learn how to:

• Enable QuickBooks Payroll
• Set up employees
• Create basic pay items
• Modify payroll settings
• Pay an employee

Duration: 1 day

QuickBooks Time helps your clients track and manage employees’ working hours and run reports using that data. Take this course to find out how you and your clients can benefit from using QuickBooks Time. Learn to set up the correct subscription level and use the many features so that QuickBooks Time takes time-related tasks off your clients’ shoulders.

Duration: 1 day